Finding a friend, a true friend, is like hitting the jackpot. Even better because there is no tax to pay! The challenge now is to keep that friend. What are some of the ways you can lose a friend or someone you love? Probably at the top of the list is to stop listening to them – really listening, not only with our ears but inside our hearts. We must take their problems seriously. The fact that they’re expressing what is bothering them means they want you to know and to understand, even comment. So the next time this one you are close to opens up about a concern they have, understand they did not come to the decision to communicate with you about it lightly. So turn and face them and stop whatever you are doing and look deeply into their eyes, the gateway to their soul – and really listen.